Build Your AI Talent
Your staff already has potential. They already use Microsoft 365. They already make decisions with data. They just haven't been trained on the AI tools sitting right in front of them. Scale Street's Build services change that through certified Microsoft training, cohort programs, and hands-on workshops designed for healthcare professionals.
The AI talent gap in healthcare isn't about hiring data scientists. It's about training your quality coordinator to build a Power BI dashboard. It's about teaching your clinic manager to use Copilot to draft patient communications. It's about showing your revenue cycle team how Power Automate can cut manual work in half.
Scale Street's training is delivered by a Microsoft Certified Trainer with a Ph.D. in healthcare management, not a generic tech instructor reading slides. Every program is built for the reality of healthcare operations: short timeframes, real workflows, and staff who can't afford to step away for a week.
Scale Street Training Programs
These are Scale Street's own programs, designed specifically for healthcare organizations. Unlike standard Microsoft courses that cram content into 1-3 intensive days, our programs are built around healthcare workflows, use real-world examples from clinical and operational settings, and are delivered by a Microsoft Certified Trainer with a Ph.D. in healthcare management.
Understanding AI
A foundational program for healthcare professionals who want to understand what AI is, how it works, and what it means for their organization. No technical background required. This course cuts through the hype and gives your team a clear, practical understanding of AI concepts, terminology, capabilities, and limitations so they can participate in AI conversations with confidence.
Request Information →AI for Clinical Leaders
Designed for clinical leadership, this program focuses on how AI tools (including Microsoft 365 Copilot) can reduce documentation burden, support clinical decision-making, improve patient communication, and streamline care coordination. Clinical leaders leave with a clear picture of where AI fits into their workflows and how to champion adoption within their teams.
Request Information →AI for Tech Leaders
Built for the IT and informatics professionals responsible for deploying, configuring, and supporting AI tools across the organization. Covers Microsoft 365 Copilot administration, Power Platform governance, tenant security, data protection, and adoption monitoring. This program prepares your technical team to manage AI infrastructure confidently and securely.
Request Information →12-Week AI Readiness Cohort for Rural Hospitals
In partnership with HomeTown Health
Scale Street delivers the Artificial Intelligence Readiness Program for Rural Healthcare, a 12-week cohort experience designed to bring rural health organizations together to build AI readiness as a group.
The cohort includes weekly training sessions, resources and guides, and seats in the AI-PRH Certification (the first and only AI certification built specifically for rural health professionals). Led by Dr. Tyler Wallace, this program gives rural hospital teams a structured path from "we know we should be doing something with AI" to a clear, actionable plan.
Learn More at HomeTown Health →
Official Microsoft Courseware
Scale Street also delivers official Microsoft training courses (Microsoft Official Curriculum) through our Microsoft Certified Trainer. These are the same standardized courses offered by training partners worldwide, following Microsoft's defined curriculum, materials, and lab environments.
The difference: when you take an official Microsoft course through Scale Street, your instructor is a healthcare strategist who contextualizes every module for clinical and operational workflows, not a generalist reading slides to a room full of IT professionals from random industries.
Transform Business Workflows with Generative AI
Learn how to use Microsoft 365 Copilot to improve daily work, drive business outcomes, and make informed decisions. Covers practical Copilot usage across Word, Excel, PowerPoint, Outlook, and Teams, along with responsible AI principles, prompt management, and agent use cases. No technical background required.
Introduction to Microsoft 365 and AI Administration
Covers foundational Microsoft 365 services, identity and access management, data protection and governance, Copilot administration (licensing, configuration, adoption monitoring), and agent creation and management. Designed for IT staff and administrators supporting Copilot-enabled environments.
Design and Manage Analytics Solutions Using Power BI
The official preparation course for the PL-300 certification exam. Covers data preparation, modeling, visualization, analysis, and deployment in Power BI. Designed for analysts and reporting professionals who need to build dashboards, automate reporting, and deliver data-driven insights.
Additional courses available on request. If your organization needs a course not listed here, let us know. As an MCT, we can deliver any official Microsoft course that maps to our held certifications.
All official courses include post-training achievement codes for participants. Private sessions for your organization or open enrollment options available.
Which format is right for you?
Choose a Scale Street program if
your team needs healthcare-specific training designed for clinical or operational leaders, with content built around real healthcare workflows and AI use cases. Best for organizations that want their people to understand AI in the context of their actual work.
Choose official Microsoft courseware if
your team needs standardized Microsoft curriculum, certification preparation with official materials, or your organization requires courses that follow Microsoft's defined structure. Best for staff pursuing Microsoft certifications or organizations with compliance requirements around training standards.
Not sure?
Most of our healthcare clients start with our custom programs (Understanding AI, AI for Clinical Leaders, or AI for Tech Leaders) and add official courseware when staff are ready to pursue certifications. We can help you map the right path.
Schedule a Call →Train Your Entire Network
If you're a PCA, HCCN, or health center network, you don't have to solve the AI talent gap one member at a time. Scale Street delivers cohort-based training across your member organizations so your network gets consistent AI skills development with one contract and one partner.
How it works: we design a training program matched to your members' needs and tech stack. Your members enroll together in cross-organization cohorts. You manage one relationship. We manage enrollment, delivery, and outcomes reporting. Network arrangements available across all Build programs.
Let's Design a Network Program →
Not sure which program fits?
Every organization starts somewhere different. Let's have a quick conversation about your team's current skills, your tech stack, and your goals, and we'll recommend the right starting point.